Program Coordinator at Lucid

http://luciddesigngroup.com/careers.html#program-coordinator

About the company

Lucid is an Oakland, California-based company that is revolutionizing buildings with software. We pioneered behavioral efficiency and occupant engagement technology in commercial buildings (Building Dashboard) and the first “operating system” for commercial buildings (BuildingOS). This cloud-based software creates a central information hub for every building system, meter, and connected device and provides intuitive energy management tools. Celebrating its 10th year of operation, Lucid is profitable, VC-backed (Formation 8), and growing rapidly. Our software is used by the world’s leading companies and institutions, including Autodesk, Disney, Genentech, and Google. www.luciddg.com

 

Position

Lucid is looking for a highly motivated Program Coordinator to join our team. The Program Coordinator will work closely with Lucid’s Director of Product Engagement to envision, plan, and implement marketing and engagement programs, such as Campus Conservation Nationals (www.competetoreduce.org) for colleges and universities. The Program Coordinator must be a multi-talented individual who has a diverse and polished arsenal of skills at his/her disposal, and is excited to jump into a role that involves planning, creating, writing, organizing, and problem-solving, among other responsibilities.

 

Roles and Responsibilities

·  Strategize & plan – Assist with program strategizing and planning. Participate in weekly planning and strategy calls with program partners.

·  Manage – Own responsibility for pieces of each program, from planning through execution and evaluation. For example, you might own software set-up, recruiting emails, website maintenance & content, program registration, or other areas.

·  Write – Write and update persuasive, clear, and engaging content for delivery via all sorts of channels, from emails to website to guides to conference session abstracts to press releases. Most of the content you’ll write will be aimed either at recruiting prospective participants, or supporting and training enrolled participants. You’ll also do some informal writing responding to emails from program participants.

·  Communicate – Speak in program recruiting and training webinars and videos, place check-in calls to program participants, and assist participants in solving problems over the phone.

·  Design – You’ll be putting your design sense and sharp eye to work creating concepts for graphics to accompany your emails and presentations, putting together beautiful slide decks for webinars and conferences, laying out emails in our marketing automation system (Pardot), and updating program websites (hosted on Squarespace).

·  Problem solve – Be a proactive problem solver on many fronts, from helping participants resolve issues they encounter while using BuildingOS and Building Dashboard, to finding solutions for unexpected software glitches.

·  Analyze – Do spot checks of data submitted by organizations/buildings with particularly high/low performance.

·  Research – Become and stay fluent in best practices for running energy and water reduction competitions. Read academic research, review websites and social media, converse with participants, and read news articles to identify best practices and novel ideas for energy and water reduction competitions, and then incorporate these into program materials.

 

Required Qualifications

·  BA/BS or equivalent experience

·  Dependable, proactive and very organized

·  A diligent self-starter that works well with little supervision

·  Excellent writing skills (please include a writing sample with your application)

·  Excellent verbal communication skills

·  Good design sense and basic image editing skills

·  Ability to quickly learn new concepts and capacity for self-teaching

·  Ability to type with minimum speed of 60 words per minute as measured by 10fastfingers.com

 

The ideal candidate will have

·  2 to 5 years experience in program or project management

·  Experience implementing social marketing / behavior change programs

·  Experience with Mailchimp, Pardot, Marketo, or similar marketing automation tool

·  Experience with Salesforce

·  Experience with Apple Keynote

 

Other qualities we value

·  A passion for technology and the environment

·  Team player and fun to work alongside

Compensation & Perks

·         Competitive compensation package including excellent medical, dental, and vision insurance and stock options

·         Healthy, productive, world-class work environment

·         Start off with 15 vacation days

·         Easily accessible by BART

·         Company retreats and a fun office environment

 

How to Apply

To apply, please submit 1) your resume and 2) a short cover letter explaining why you are a perfect fit. Include the job title in the subject of the email and send all materials and/or links to careers@luciddg.com.

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