Alliance Residential: Seeking Resident Relations Specialist

With Who:  Alliance Residential

Location:  Austin, TX

Employment Type:  Full-Time

Position Description:  As our Resident Relations Specialist the opportunity for expressing world class customer service is endless. While welcoming future residents to the property and actively helping current residents with their needs, you will be expected to drive and retain revenue, strategize innovative ideas and resident functions to create a dynamic working and living environment.

What You’ll Do:  

  • Improve retention by building a strong resident community
  • Coordinate innovative resident events to maximize participation
  • Exude an outgoing and dynamic personality, while welcoming prospective residents and touring the community
  • Prepare organized packets and documents for move ins, turns and renewals
  • Thorough understanding of products, floor plans, competition and amenities to identify opportunities to create value for residents and drive revenue
  • Accurately accommodate and process resident requests and leasing documents
  • Take the initiative to participate in additional training and development

What You’ll Need to Succeed:  

  • High School Diploma or equivalent
  • BA preferred
  • 2+ years customer service or sales experience
  • Event planning experience preferred
  • Excellent communication skills both verbal and written
  • Exceptional organizational skils

What You’ll Receive:  

  • Professional and upbeat work environment
  • Competitive compensation and incentives
  • Paid training and professional development opportunities
  • Generous paid time off including vacation, sick, holiday, birthday and volunteer time
  • Low Premiums for Medical, dental and vision coverage; including access to telemedicine
  • Paid parental leave for eligible new parents
  • Flexible spending account
  • Health saving account with Company match
  • 401k program with Company match
  • Housing discounts (When available)
  • Flexible hours and remote positions (when available)
  • Company-paid life insurance
  • Short and long term disability coverage
  • Team building events
  • Associate wellness program, including financial wellness (partnerships with Gradifi and Bank of America)
  • Regional and National Award programs
  • Associate referral bonus program

Apply (or request more information):  See the job posting, or request more information, on the CofC Alumni Career Center site.

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