TLT

Which CofC survey tool should I use? Google forms or Qualtrics?

The College provides two survey tools for faculty at no cost; Google Forms and Qualtrics.

Google Forms is part of CofC’s Google Apps for Education that is available to all faculty, staff and students .  You can plan events, make a survey or poll, or collect other information in an easy, streamlined way with Google Forms. You can create a form from Google Drive or from an existing spreadsheet that can record the responses to your form.

For information on activating your CofC Google apps account visit http://blogs.charleston.edu/it/tag/google-apps/. And for instructions on how to create a survey using Google forms visit  https://goo.gl/p9rFVk

The Qualtrics Research Suite is a survey software available to all faculty, staff and students at the College of Charleston, to fulfill a variety of research needs. Qualtrics can be used to build surveys, distribute surveys, and analyze responses, all within the Qualtrics Research Suite.

For more information about Qualtrics, visit http://oiep.cofc.edu/qualtrics/

But which one of these tools would be best for you?  For a side by side comparison of features visit http://www.analyzo.com/product-comparisons/108/Google-Forms/277/Qualtrics/28 

Disregard the information about “Plan” since both of these are free to CofC Faculty and Staff .   Also disregard the information about “Help and Support” because you can contact your Instructional Technologist for questions about Google Forms and should contact Cara Dombroski  at CofC for questions about Qualtrics.

 

 

 

 

 

Best Practices, discussion, TLT

Tips For More Effective Online Discussions

There are many ways in which faculty can extend the classroom conversation online; OAKS Discussion board, VoiceThread, and blogs to name a few.  However, there is an art to getting students to actually think critically and discuss thoughtfully in an online environment.   The document below outlines a few tips to help you get more out of your students in an online discussion.

Download a printable PDF

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Accessibility, Best Practices, Distance Ed, Pedagogy, Productivity, Teaching Advice, TLT

TLT’s Top Tips for Time Management

What are instructors spending time on?

Below are the five most mentioned teaching behaviors identified in the research and from the feedback of online instructors. The ranking begins with the teaching activity that involved the highest time commitment, and descends from there. This is not a scientific analysis, but I included the list to provide an overview of the most prevalent online teaching activities (Van de Vord & Pogue, 2012).

  • Interacting with students: moderating discussion forums, responding to student emails
  • Evaluating student work: assignments, papers, discussion forums
  • Recording grades
  • Modifying and making changes to course materials and/or course home page
  • Addressing technical issues/course administration (not including grading)

 

Tips for Time Management

  1. Handle it once.

Following the principles of the GTD (Getting Things Done) Methodology, manage items as soon as you can.  For online teaching, this means doing things in a regimented format.  When emails come in, if an answer or action can be done in less than 5 minutes…do it now.  If It needs deeper thinking and reflection, mark it in a follow up folder or category before closing it.  While reading discussion boards, keep a spreadsheet open so that you can grade as you go and make notes while reading to help keep your students straight. Grade as items arrive and space out due dates to cut down on last minute or end of term grading.  Create blocks of time during each day to work on a particular item.  For example, Mondays from 10-11 am I work on items strictly for the mentors.  Everyday from 830-930 am I answer emails from participants about course related issues.  Thursdays from 1-4 are spend grading specified assignments.  Making this set schedule for yourself will make sure that you are allowing ample time to focus.

 

2.   Respond to students efficiently.

If a student asks a great question via email, reply to them and ask them to post their question and the response to the class, but if more than one student has emailed about the same issue or set of instructions, then address the group as a whole with a news item, whole class email, or something else that will make sure that all students see the information.  For example, if there is a procedural problem (students not knowing how to do something in a class) create a short video or screencast to walk them through the process.

 

3.   Make Time Count.

If it’s something that a student won’t notice…don’t do it!  If it’s something the students can do for themselves or with each other…delegate or provide opportunity to do it.  For example, a Course Lounge or question forum will allow students the ability to answer each other.  You can back this up by adding an “ask 3 before me” type policy so that you know they’ve tried to find help on their own first.  To make this efficient, you need to mindfully not engage in what one professor called “Whack a Mole” facilitation, where as soon as a discussion post or a question comes up the professor logs in to answer it or replies immediately.  Make sure you give your students that time to help each other or they will become accustomed to that immediate feedback and you’ll spend all your time responding to email.

 

4. Get Organized:  Location, Location Location

Have your course follow a logical path so that not only you but your students also know exactly where to go and what to do.  The easier it is to find something, the less time you spend looking for it!  This is especially applicable to the syllabus.  The more text heavy and exhaustive your syllabus, the less likely your students will be able to find what they need in the process.  Try breaking your syllabus up into sections and bulleting information rather than using paragraph texts.  Have your students engage in a scavenger hunt or quiz to show that they understand the key pieces of the document before the class gets too far underway.  This will lead to less questions and less time emailing “it’s in the syllabus”.

5. Get Organized: Me, Myself, and I

Make sure that your workspace is organized and ready to go.  This includes your computer!  If you have a hard time finding files or folders on your machine, take some time to organize your files so that you can easily grab an item when it is needed.  Keep a list handy of places you can go to for help.  Obviously TLT is going to be number one (:)) but make sure that you add your librarian, CDS, CSL, and other campus resources and how to contact them.

 

6. Develop a routine and electronic minions

There are a lot of moving parts in an online classroom.  Some can be automated, some cannot.  First, make a list of all items that you need to do (that you know of) and due dates prior to the course starting. Identify any weekly activities and blocks of time you’ll need to answer emails, grade, respond to discussions, etc.  If an item can be automated (for example, a news item reminder about a test that you want to go out on a certain date) go ahead and create the wording and release conditions before the class starts.  In the immortal words of Ronco…set it and forget it!  For those items that can’t be automated, create calendar reminders or use a task management tool that contains reminders like Asana.

 

7. #Unplugged

In honor of the TLT Lifetime DE Mentor award recipient Lancie Affonso, we bring you this most important tip.  Unplug every now and again!  Take some time away from the screen and technology to engage in the world.  It is tempting to want to be logged in 24/7 when your students are in session, but taking some time to take care of yourself (and your eyes, back, and wrists) will benefit you in the long run as an instructor.

 

8.  Use the right tools for the job.

Technology can do so much to help with time and task management, as well as automating parts of your responses without losing that personal touch.  Talk to your instructional technologist about some of the options to help you with time, task, grading, and communication management for your online class.  Check out this article on how to go about choosing the right tool for your situation:  https://blogs.charleston.edu/tlt/2014/03/05/plan-attack-implementing-technology-instruction/

 

9.  To Thine Own Self Be True

“Each person has a daily cycle when he or she is most alert; schedule that time for online work. Determine the best time of day to check and respond to email. Flag and prioritize emails.  Realize that what is an overload for some instructors is not for others. Before accepting teaching assignments, look at the other assignments already accepted for that semester and consider whether the workload is too heavy. Factor in family obligations and planned vacations when considering personal work capacity.  When planning for the future record notes each week in a teaching journal identifying thoughts about revisions for the next semester. Some fixes like broken links can be done on the fly during the current run, but others, like the rewriting of a section, need to wait until the students are no longer present. At the end of the semester, reflect on the notes and adjust as needed.”

 

10.  Practice your online writing

Because writing is a major channel of communication in an online class, the importance of clear and concise writing of the course materials cannot be over-emphasized. If one student finds a sentence unclear, the instructor will need to spend valuable additional time responding to clarify. Five or ten minutes of additional time for polishing a message or task instructions before distributing or publishing may save hours in clarifying later.  Have someone who is not familiar with an assignment read the instructions and see if it makes sense or if they could do the assignment with the information you provided.  Keep a list of frequently asked questions and your responses.  You can then copy and paste your responses or keep a running list published in a Google Doc that would get updated in real time for your students and would be easy to search for keywords.

 

11.  Design with Accessibility in Mind

Too often faculty members will design an online course and then realise a semester later that they have a student with a disability in their courses that require accommodations (screen readers, subtitles, alternative formats, etc.)  While it may take more time as you build the course, designing your course to be as accessible as possible from the start will save you more time (and you will reach more students) than trying to scramble after you get an accommodation request letter.  Remember, it is easier to construct than to retrofit a class!

 

Best Practices, TLT

Preparing for the Unexpected

On Tuesday, the College of Charleston experienced a safety and communication crisis when a bomb threat was made.  Classes in six buildings were officially cancelled and many faculty, staff, and students were prohibited from accessing their offices, classrooms, and dorms until 5:00PM.  This unexpected disruption caused many professors to lose valuable class time.

As the daughter of a Boy Scout and a Girl Scout myself, I try to live by the mantra: be prepared.  As an instructional technologist, I’ve learned ways to use technology to “prepare for the worst” and want to share that knowledge so you will be ready for the next interruption, closure, or disaster.

1.  Think ahead.  Before the semester begins, decide how you will manage if classes are cancelled.  According to instructional technologist, Kaitlin Woodlief, “your best preparation is to learn the tools now before you’re put into a situation where you have to use them.”  This doesn’t mean you must become an expert on Adobe Captivate to make professional-quality video lectures.  Instead, familiarize yourself with one tool so you feel comfortable enough producing something simple that will transmit content.

VoiceThread iconGiven Tuesday’s events, I had to figure out a way to prevent my students from getting too far behind.  I uploaded the Powerpoint I intended to use in class into Voicethread and narrated my slides using already created lecture notes.  I didn’t need to create new content; I just had to put that content into a different format.  And because I had already familiarized myself with Voicethread, the process was simple.  There are numerous tools that will allow you to deliver content online in case of a College closure or class cancellation, including Kaltura, Jing, Screencast-O-Matic, EdPuzzle, and Google Drive.  Of course, TLT has you covered with workshops that focus on online content delivery!  Browse tlt.eventbrite.com for those sessions.

2.  Include a syllabus policy.  As you prepare your classes, craft a policy that establishes expectations and procedures in case an emergency occurs.  For example, Penn State encourages faculty to include the following language in their syllabi:

In the event of a campus closure, course requirements, classes, deadlines and grading schemes are subject to changes that may include alternative delivery methods, alternative methods of interaction with the instructor, class materials, and/or classmates, a revised attendance policy, and a revised semester calendar and/or grading scheme. Information about course changes will be communicated through [e-mail, etc….]

3.  Determine communication protocols.  If an emergency closes the College or you have to cancel class at the last-minute, how will you communicate with your students?  There are numerous options, including email and posting a notification in the OAKS News tool.  This semester, I’m using both Twitter and Celly to communicate with students.  I don’t know about you, but I’ve found students don’t routinely read their emails, so I decided to meet them where they are and use text messaging and social media.

Screen Shot 2015-02-13 at 4.58.07 PMThe numerous ways I use Twitter in the classroom is a blog post for another day, but on Tuesday, I tweeted numerous times to inform students that the Cougar Alert was not a test, that they needed to pay attention to their email, and that class was cancelled.  I also used Celly to communicate the same information.  Celly provides a way to send SMS text messages without exchanging phone numbers (you can also use the mobile app or website if you don’t text).  I’ve found students to be much more responsive to these text messages than email.

For more serious emergencies, when campus is closed for a longer period of time, you may want to communicate with your students synchronously.  Skype and Google Hangouts provide simple and free options for hosting virtual, synchronous meetings.  The OAKS Discussion tool can also be used for conversation and collaboration.

As my colleague Chris Meshanko says, while we always hope for the best, we must plan for the worst.  Anticipating disruptions and making plans can prevent students and faculty from losing valuable contact hours.  Most importantly, let students know within the first two weeks of classes what your expectations are if classes are cancelled due to an emergency.  And as always, TLT can assist you in choosing the right tools for keeping your class on track.

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1-1-1, Collaboration, Faculty Showcase, Faculty Technology Institute, Innovative Instruction, instructional technology, Mobile, Productivity

Faculty Guest Post: Paul Collins Talks about Students Helping Students with Celly

Our guest poster this week is Paul Collins, Assistant Professor in the Department of Theatre and Dance.  Paul attended the Spring 2013 FTI.

As part of the Scenery and Lighting Design and Production concentration in the Theatre major, students are required to take a course in which they learn Computer Aided Drafting and Design. The software on which the students learn is brand new to nearly all of them, and very complicated. We spend time in class going over the necessary skills and tools, but the students are then expected to complete exercises in the computer lab as homework. Because of the complexity of the software and the lack of experience that the students have with it, struggles are very real and frequent, and I spend a lot of time with individual students working through the process.

While I work closely with each of the students, I have also noticed in previous semesters that the students do a great job helping each other. Sometimes while I am working with an individual in class, another student has a question about something, but by the time I get to this student, a neighbor has helped to solve the problem. I encourage the students to work on their homework in the lab together so that they can take advantage of what I call ‘the collective wisdom of the class’.

During the Faculty Technology Institute (in Spring 2013), I was introduced to a tool that has allowed me to expand this ‘collective wisdom’ beyond the walls of the classroom. Celly (simply http://cel.ly/ in your web browser) is a kind of online discussion board, similar to other discussion boards that you may be familiar with (including the tool available in OAKS). However, the advantage that Celly has over traditional discussion boards is the ability for the user to receive and send messages in a number of different ways: via email, mobile app, online web portal or text. The text feature is what makes this tool truly powerful- by connecting the discussion to a cell phone, posts to the board are more immediately available both to the students and to me. A question can be put up on the Celly, and be responded to almost immediately by whoever gets to it first. Here is an example of one of the conversations (note… read the conversation from bottom to top)

 

 

In this situation, a student asked for clarification about a handout. Within a minute, another student joined the conversation to try to help, as well as giving advice on how to create the shape in question. I also was available to help at this time, and checked the handout so that I could answer the question. Within 8 minutes, I had the problem figured out, and posted a clarification to OAKS to clear things up for the whole class. This is only one example of what is a relatively easy question, but would likely have caused this student to either be unable to continue, or at the very least have to go back and make significant revisions. If the message had gone to a discussion board or email, the response time would not have been nearly as quick as the text message allowed.

There are a few things that I’d like to mention, though: First, this is a small class. With a larger group of active users, receiving the messages via text could quickly become overwhelming (especially if you do not have an unlimited texting plan). There is an online web portal which updates immediately, and you can receive the messages via email or mobile device, but this also brings you back to the response time issue that traditional discussion boards have. Each individual user (student and faculty alike) has the ability to set notification preferences to whatever combination of methods desired.

Celly also allows me to contact the class via text message without sending from my personal phone (and thus sharing my cell number with the whole class). I will send out a ‘how is the homework going?’ reminder message around Friday or so, as the homework is due on Monday. However, if this ‘reminder’ feature is the primary reason for using a service such as this, Remind101 is probably a more appropriate tool (as this service allows ‘outgoing’ text messages from teacher to student, but not vice versa).

Celly also has a ‘private messaging’ feature that allows users within the ‘cell’ to send messages to individuals rather than the group.

When this tool was initially introduced to me during the FTI, I did not think that it would be one that I would wind up using, but I’m glad that I gave it a shot this semester. I think that it is a powerful tool for those students who have chosen to participate, and I will continue to use it in the future.

And the best part: I get to be a robot.