Category: Applications

OAKS and Banner Classlist Update

IT has been actively working to correct the synchronization issues between Banner and OAKS cross-listed courses (combining multiple sections of the same course into one OAKS shell). Thorough testing between Information Technology and the Registrar’s Office yielded successful results between Banner and OAKS Version 10.3. OAKS will be upgraded to Version 10.3 on May 9th….Continue Reading OAKS and Banner Classlist Update

Slowness Issues with MyCharleston

Slowness issues with MyCharleston have been reported. If the MyCharleston portal is unavailable or the login process times out, you can access the following applications through the direct links listed below. To access OAKS directly, please visit  Login with your Cougars username and password. To access Community forums directly, please visit  Login wih your Cougars username and…Continue Reading Slowness Issues with MyCharleston

OAKS Scheduled Maintenance

SERVICE: OAKS (College’s Learning Management System) IMPACT: OAKS will be unavailable during the upgrade for all faculty, staff, and students. OAKS will be completely  inaccessible during this time. Please plan accordingly. DATE: May 9, 2014 TIME: OAKS will be unavailable during the entire day on May 9, 2014 OVERVIEW: On May 9th, OAKS will be unavailable while it undergoes an…Continue Reading OAKS Scheduled Maintenance

FileLocker: Securely Share Files

What is FileLocker? FileLocker is a Web-based application that allows users to securely and temporarily share files. You can access FileLocker from off campus as long as you have an internet connection. FileLocker is available to staff and faculty at the College of Charleston. You may also share files with members of the general public. In…Continue Reading FileLocker: Securely Share Files

Routine Application Maintenance

WHAT YOU NEED TO KNOW SERVICE: Routine Application Maintenance (Second Sunday Maintenance Window) IMPACT: The applications listed below may experience a brief service disruption during this maintenance window. DATE: Sunday, April 13, 2014 TIME: 9:00 AM – 10:00 AM OVERVIEW: IT will be performing preventative maintenance on College applications during the routine second Sunday maintenance…Continue Reading Routine Application Maintenance

Outage Scheduled for Friday, January 3 from Noon – 1PM

WHAT YOU NEED TO KNOW All the IT systems listed below must be taken out of service on Friday, January 3 for approximately one hour beginning at noon.  This proactive action is required to restore necessary redundancy to the means of accessing these computer systems vital to faculty, staff and students. The scheduling of this…Continue Reading Outage Scheduled for Friday, January 3 from Noon – 1PM

Audio and Video Stream Service

What is Stream? Stream is the College’s streaming server for delivery of many different audio and video file formats.  Stream allows users to stream (or immediately play) various audio and video formats via a link or embedded player.  Unlike YouTube, you will be able to show a video in class or on OAKS without waiting…Continue Reading Audio and Video Stream Service

New Media Service for Faculty

IT has implemented a new academically focused media service (Kaltura) that will give you (faculty) better options to deliver audio and video content while making the process of uploading, publishing and sharing media easier! What is Kaltura? Kaltura is a new media service that functions much like YouTube and is available for College faculty. It…Continue Reading New Media Service for Faculty

Attention ‘Lemon’ Users

The Lemon media service will be decommissioned on January 1, 2014 With the addition of new media services like Stream and Kaltura, Information Technology will be decommissioning the legacy streaming server, Lemon. IT has copied all media content from Lemon to Stream. So any media content (videos) that you had uploaded to Lemon is now…Continue Reading Attention ‘Lemon’ Users

Known VPN Issue with OS X Mavericks

If you use the College’s VPN system on an Apple device, please do not update your desktop operating system to Mavericks as it may cause issues when accessing the VPN system. The VPN system at the College is purchased from a vendor. The vendor informed IT that they are testing various ways to work around…Continue Reading Known VPN Issue with OS X Mavericks