Year: 2017

Classroom Computer Maintenance

SERVICE: Microsoft Software Updates IMPACT: Classrooms and Teaching Computer Labs (Addlestone Library Lab Included) DATE:  November 23rd and November 24th TIME: 12:00 am to 11:00 pm   OVERVIEW: The College of Charleston IT Deployment Team will performing updates and maintenance to all Classroom Computers and Classroom Lab Computers beginning 12:00 am November 23rd and ending…Continue Reading Classroom Computer Maintenance

IT Scheduled Maintenance – Wireless

The College of Charleston wireless network is undergoing maintenance tonight, 11/1/2017. Wireless service may be intermittent between 10PM-4:00AM.   After this maintenance, the College of Charleston will be fully patched against the wireless security vulnerability discussed in our prior email notification. We apologize for any inconvenience. If you should have questions, please contact the IT Helpdesk…Continue Reading IT Scheduled Maintenance – Wireless

MyCharleston Maintenance

SERVICE: MyCharleston IMPACT: MyCharleston will be unavailable during the maintenance window. DATE: Friday, July 21, 2017 TIME: 9:30 PM – 10:00 PM   Overview: On Friday July 21, 2017 from 9:30 PM to 10:00 PM, IT will perform maintenance to MyCharleston. MyCharleston will be unavailable during this maintenance window. We apologize for any inconvenience and…Continue Reading MyCharleston Maintenance

Service: Infrastructure Upgrade / DegreeWorks Outage

Date: Tuesday, June 13 Time: 12:00pm until 5:00pm Overview: IT will be performing an infrastructure upgrade that will require an outage of Degree Works during the upgrade process.   ADDITIONAL INFORMATION: IT publishes all scheduled maintenance on the IT blog at https://blogs.charleston.edu/it/. We encourage you to check this site often to be aware of scheduled preventative…Continue Reading Service: Infrastructure Upgrade / DegreeWorks Outage

SERVICE: Emergency server patching

SERVICE: Emergency server patching IMPACT: IT will be performing emergency patching on Windows servers to minimize our exposure to the WannaCry ransomware exploit. DATE: Monday, May 15th, 2017. TIME: 1:00 PM to 5:00 PM   OVERVIEW: IT will be performing emergency maintenance on College systems during the maintenance window. The applications listed below will experience brief…Continue Reading SERVICE: Emergency server patching

SERVICE: OAKS to the Cloud Migration

IMPACT: OAKS, Learning Management System DATE: Thursday, May 11 – Friday May 12 TIME: May 11, 8:00am – May 12, 8:00am The College is working with our OAKS vendor, Desire2Learn, to reschedule the previously postponed migration of OAKS, the College’s learning management system, from an on-premises environment to the cloud. The new migration date has…Continue Reading SERVICE: OAKS to the Cloud Migration

SERVICE: OAKS, Learning Management System

SERVICE: OAKS, Learning Management System IMPACT: Access to OAKS course content DATE: Wednesday, April 12, 2017 TIME:  6:00am-6:05am OVERVIEW: Information Technology will need to preform emergency maintenance on a fileshare server tomorrow morning, Wednesday, April 12 beginning at 6:00am, that will result in OAKS course content being unavailable for just a few minutes.  All service…Continue Reading SERVICE: OAKS, Learning Management System

VPN Maintenance

SERVICE: Internal and External VPN IMPACT: Internal and External VPN access will be unavailable throughout the identified maintenance window. DATE: Tuesday, April 11, 2017 TIME: 12:00PM to 1:00PM   OVERVIEW: On Tuesday, April 11, 2017 from 12:00 PM until 1:00 PM, Network Engineering will conduct maintenance on equipment that supports the internal and external VPN. During this time, internal and…Continue Reading VPN Maintenance