Year: 2014

IT Strategic Advisory Committee Update

On March 17th, the IT Strategic Advisory Committee (ITSAC) officially finished their inaugural planning season with the finalization of the FY15-17 IT Strategic Plan.  The FY15-17 IT Strategic Plan is a rolling three-year plan that will be updated and realigned annually through the work of the ITSAC.  This year, the Committee developed a set of…Continue Reading IT Strategic Advisory Committee Update

College’s Google Search Appliance

On March 19, 2014 Information Technology upgraded the College’s Google Search Appliance (GSA) to version 7.2. The upgrade adds some new features that will improve search functionality across the College’s web resources. Wildcard search is a new feature that enables your users to search by entering a word pattern rather than the exact spelling of a term….Continue Reading College’s Google Search Appliance

WordCamp Charleston

WordCamp Charleston will be held on May 17, 2014 at The Stern Center, College of Charleston. This will be an informal, community-organized event, put together for WordPress users by WordPress users to share ideas, and get to know each other. Information Technology is a proud sponsor of this first WordCamp event in Charleston. The keynoting WordCamp…Continue Reading WordCamp Charleston

Classroom Software Requests for Upcoming Semester(s)

Prior to the beginning of each semester at the College, Information Technology (IT) updates academic-related software applications on the computers in smart classrooms, computer labs, meeting rooms, and the Library Student Computing Center. This service is designed to support the changing instructional needs of the faculty. What software do you need for the upcoming semesters?…Continue Reading Classroom Software Requests for Upcoming Semester(s)

New OAKS Integrations

NBC Learn and VoiceThread are now integrated with OAKS! VoiceThread Integration VoiceThread is an online digital storytelling program that allows users to upload pictures or presentations then add a voice or video recording as commentary. The College has recently procured a university site license that is now integrated with OAKS. This license brings with it…Continue Reading New OAKS Integrations

Windows XP – End of Life Reminder

On April 8, 2014, Microsoft and the College of Charleston will officially end all support and security patch distribution for all versions of Windows XP and any older operating systems such as Windows 2000.  After April 8, 2014, there will no longer be any new security updates or support for any of these products. As…Continue Reading Windows XP – End of Life Reminder

Help Us Serve You Better

This is just a friendly reminder to always initiate your IT service requests or questions through the IT Helpdesk. This process allows IT to create a work order for your request. The data from work orders allows IT technicians to: track internal progress to ensure a timely resolution research if problems are occurring with other…Continue Reading Help Us Serve You Better

OAKS and Chrome Compatibility Issues

There is a known compatibility issue with OAKS and Google Chrome versions 32 and 33 (beta).  With Google Chrome versions 32 and 33 (beta), pop-up windows are not working properly within OAKS.  These pop-up windows are used frequently throughout the system.  The common behavior is that a window will display “Loading….”, but then times out…Continue Reading OAKS and Chrome Compatibility Issues