Month: August 2014

Brightspace: Desire2Learn’s Integrated Learning Platform

The College of Charleston’s Learning Management System, OAKS, is the ‘integrated learning platform’ provided by Desire2Learn. During the Desire2Learn user’s conference this summer, D2L announced that the LMS has a new name: Brightspace. Even though we’ll still refer to it as OAKS on campus, please be aware that text book publishers may use Brightspace and Desire2Learn…Continue Reading Brightspace: Desire2Learn’s Integrated Learning Platform

Classroom Technology Upgrade Schedule

IT and Physical Plant plan to upgrade 28 classrooms for fiscal year 2015. The schedule is available online at The schedule begins with a technology upgrade for ECTR 101, 103 and 111 on September 15th thru September 26th. Two weeks before each proposed upgrade, IT will notify the respective department chairs and faculty teaching…Continue Reading Classroom Technology Upgrade Schedule

Help Us Serve You Better!

This is just a friendly reminder to always initiate your IT service requests or questions through the IT Helpdesk. This process allows IT to create a work order for your request. The data from work orders allows IT technicians to: track internal progress to ensure a timely resolution research if problems are occurring with other…Continue Reading Help Us Serve You Better!

OAKS and Banner Class List Synchronization

IT is investigating a possible synchronization issue between the Banner class list and the OAKS class list. If you experience a discrepancy between your OAKS and Banner class list, please contact the IT Helpdesk at 843-953-3375 or IT will be closely monitoring any OAKS related Helpdesk tickets to verify if a pattern is evident….Continue Reading OAKS and Banner Class List Synchronization

Student IT Checklist

IT created a checklist for new and returning students to better prepare you for the start of the fall semester. Connect to WiFi: The college’s primary wireless network is named cofc-secure.  You can connect to it by using our wireless setup tool.  If that doesn’t allow you to connect, visit Student Computing Support in the…Continue Reading Student IT Checklist

ResNet Internet Service

ResNet is a high-speed internet service that provides internet access to every student living on campus at the College of Charleston. This service is covered in the cost of student housing, so there are no monthly fees. Support for the computer network in the residence halls and historic houses is provided by Apogee.  For support,…Continue Reading ResNet Internet Service

eProcure Tip: Adobe Software Favorites Link

IT has streamlined the process for purchasing Adobe Software in eProcure by creating an Adobe software favorites link. Use the favorites link to find the most commonly used Adobe software. Watch the quick video below to see how to access the new Adobe software favorites link. You can also access the video at You can…Continue Reading eProcure Tip: Adobe Software Favorites Link