Month: May 2014

Network Connectivity Maintenance

SERVICE: Network Connectivity Maintenance  IMPACT: Wired network connectivity in Maybank Hall will be unavailable during this maintenance window. DATE: Tuesday, May 13, 2014 TIME: 7:00PM ­to 8:00PM OVERVIEW: On Tuesday, May 13, at 7:00pm to 8:00pm, Network Engineering will conduct maintenance on equipment that connects Maybank Hall to the College network and the Internet. As a result,…Continue Reading Network Connectivity Maintenance

Routine Application Maintenance

SERVICE: Routine Application Maintenance IMPACT: Banner, ODS and BDMS will be upgraded & inaccessible for all users from May 17th until May 18th. On May 18th, IT will also be performing maintenance on the applications listed in the table below. DATE: Saturday, May 17 and Sunday, May 18, 2014 TIME: May 17 at 8:00 AM…Continue Reading Routine Application Maintenance

Alumni Access Information

Hello Class of 2014! IT put together some useful information that spells out what alumni access entails for IT systems and applications at the College of Charleston. Here’s the 411: Alumni will have access to Cmail for the next 10 years, possibly longer. This is tied to the length of the College’s contract with Google,…Continue Reading Alumni Access Information

OAKS and Banner Classlist Update

IT has been actively working to correct the synchronization issues between Banner and OAKS cross-listed courses (combining multiple sections of the same course into one OAKS shell). Thorough testing between Information Technology and the Registrar’s Office yielded successful results between Banner and OAKS Version 10.3. OAKS will be upgraded to Version 10.3 on May 9th….Continue Reading OAKS and Banner Classlist Update

Slowness Issues with MyCharleston

Slowness issues with MyCharleston have been reported. If the MyCharleston portal is unavailable or the login process times out, you can access the following applications through the direct links listed below. To access OAKS directly, please visit  Login with your Cougars username and password. To access Community forums directly, please visit  Login wih your Cougars username and…Continue Reading Slowness Issues with MyCharleston

OAKS Scheduled Maintenance

SERVICE: OAKS (College’s Learning Management System) IMPACT: OAKS will be unavailable during the upgrade for all faculty, staff, and students. OAKS will be completely  inaccessible during this time. Please plan accordingly. DATE: May 9, 2014 TIME: OAKS will be unavailable during the entire day on May 9, 2014 OVERVIEW: On May 9th, OAKS will be unavailable while it undergoes an…Continue Reading OAKS Scheduled Maintenance