Month: May 2014

Safe Sender List

Why did a student’s email end up in my junk email folder? The College faculty and staff junk email folder is managed locally. You can add email addresses and domain names that you trust to the Safe Senders List. This way, messages from those sources are never considered as ‘junk’. You can add to your…Continue Reading Safe Sender List

Scheduled Maintenance: Degree Works Upgrade

SERVICE: Degree Works Upgrade IMPACT: Degree Works will be unavailable during the upgrade for all students and advisors. Degree Works will be completely inaccessible during this time. Please plan accordingly. DATE: Tuesday, June 3, 2014 thru Thursday, June 5, 2014 OVERVIEW: On Tuesday, June 3rd through Thursday, June 5th, Degree Works will be unavailable while it…Continue Reading Scheduled Maintenance: Degree Works Upgrade

Outlook Web App Security Features

One of the security features of the Outlook Web App (OWA) is your ability to monitor and administer all of the devices that you may use to connect to your College email account. With OWA, you can ensure that only the devices that you have authorized to sync are connected, as well as delete the accounts of old devices no…Continue Reading Outlook Web App Security Features

National Hurricane Preparedness Week

To help promote the National Hurricane Preparedness Week (May 25-31, 2014), IT would like to encourage you to carefully review the Information Technology Hurricane Preparedness Guides. College of Charleston faculty, staff and students should read the recommendations provided and take the necessary steps to help ensure that you are prepared to continue operations during and after a…Continue Reading National Hurricane Preparedness Week

Reminder: DE Application Deadline Today!

Applications are Due Tuesday, May 20th All faculty planning to develop and teach an online course for the first time must complete certain requirements established by Academic Affairs, including the completion of a Distance Education Readiness Course. The application deadline for the Fall 2014 course offered by Teaching, Learning, and Technology is rapidly approaching. So…Continue Reading Reminder: DE Application Deadline Today!

Wireless Network Maintenance

SERVICE: Installation of new wireless equipment IMPACT: Wireless network access may be intermittent in Randolph Hall during this maintenance window. DATE: Monday, May 19, 2014 thru Friday, May 23, 2014 OVERVIEW: As part of the wireless upgrade project, IT will be installing new wireless equipment in Randolph Hall starting on Monday, May 19th through Friday, May…Continue Reading Wireless Network Maintenance

Classroom Technology Project Update

Below are some brief updates with the Classroom Technology Project for fiscal year 2014 and 2015. IT would like to thank Physical Plant, the Registrar’s Office, and Facilities Planning for their ongoing assistance with this project! Fiscal Year 2014 Information Technology and Physical Plant are upgrading the last classroom, BCTR 320, now. This classroom is…Continue Reading Classroom Technology Project Update

Network Connectivity Maintenance

SERVICE: Network Connectivity Maintenance IMPACT: Wired and wireless network connectivity at Dixie Plantation, Patriot’s Point, Grice Marine Lab, the Marine Resource Library and the North Campus will be unavailable during this maintenance window. DATE: Wednesday, May 14, 2014 TIME: 6:00PM ­to 7:00PM OVERVIEW: On Wednesday, May 14, at 6:00 PM through 7:00 PM, Network Engineering will…Continue Reading Network Connectivity Maintenance

The Importance of Routine Maintenance: Second Sunday

More and more the College is relying on information technology applications and infrastructure to operate core College business systems, and to supply vital tools to enhance the academic experience. The threat of malware and malicious attacks is ever increasing, thus forcing institutions to re-investigate their security means to better protect the environment. Combatting these attacks is a high priority…Continue Reading The Importance of Routine Maintenance: Second Sunday

OAKS Service Disruption Analysis

Moving forward, Information Technology will publish an analysis describing each high-impact unscheduled service disruption. The breakdown will be published to the campus in an effort to increase transparency and accountability, and provide insights into our information technology environment. Each analysis will provide a summary of the incident, describe the cause, and outline the steps that…Continue Reading OAKS Service Disruption Analysis