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Self Service: A New Feature Available for College of Charleston Mac Computers
Things have just gotten a little easier with the addition of a new application called Self Service. Have you found yourself having to repeatedly call the IT Helpdesk for assistance with getting rid of keychain prompts after changing your password? What about installing new printers that require special drivers? Or even removing old versions of […]
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Add Your CofC Employee Email to Your Smart Phone
In today’s world, it’s more important than ever to stay in touch. Part of staying in touch means having access to your email at all times. Here are some things to you need to know about setting up your CofC employee email account on your smart phone: DROID Your device must be protected with […]
Apple iPad and the TechQual+ Survey Project – Assessing IT Service Outcomes for Higher Education
Don’t forget to participate in the TechQual+ Survey Project about the quality of the College’s technology services. The goal of the project is to understand what end users expect from IT organizations and then to allow a systematic exploration of the IT service outcomes in a way that provides for comparisons across other similar institutions. […]
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Scheduled IT Systems Outage July 20-22
There will be a major, planned College network and systems application outage the weekend of July 20 – 22. Please plan now for no Internet access beginning Friday night at 6:00 pm with intermittent Internet access while the new systems are tuned. Network access within the campus will not be affected, however systems that are […]
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May 22nd Downtime
Network Engineering will conduct maintenance on the hardware connecting the College to the BATTERY network and the Juniper VPN on May 22, 2012 between 10:30 PM and May 23, 2012 2:00 AM. During this time network connectivity to and from the BATTERY Network, including the MyCharleston (http://my.cofc.edu) web portal, the main College webpage (www.cofc.edu), INB, SSB, Banner […]
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Planned System Maintenance
Attention Faculty, Staff and Students: The Banner environment, which includes Banner Self Service, Banner INB and MyCharleston, will be down for an upgrade this weekend. This upgrade requires that these applications be unavailable for an extended period of time during the weekend: Outage times include: Friday, May 18, 2012 starting at 10:30 p.m. until Saturday, […]
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Windows 7 Supported by the College of Charleston
College of Charleston’s Information Technology department has exciting news! Windows 7 will soon be deployed to faculty, staff, and classroom PCs across campus. Windows 7 simplifies computer security, making it easier to reduce the risk of damage caused by viruses, spyware, and other malware. Windows 7 also features an improved backup solution to help keep […]
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Conficker Virus Alert
Since November, the computer worm, Conflicker has been spreading across the Internet and has now infected over 9 million PCs. If infected, attackers can take complete control of your PC. Macs are not vulerable. For more information visit: http://www.microsoft.com/protect/computer/viruses/worms/conficker.mspx
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How big is too big?
Do you want to send an email with attachments? Most email systems have a 10MB size limitation on email. To ensure that the email will arrive safely, keep it under 10MB.
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Wireless Changes