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Division Spotlight: Marcia Moore

Posted by: Jennifer Stevens | June 11, 2014 | No Comment |


Marcia Moore, IT Programming and Network Services

Briefly describe your role.

I am the IT Director for Programming and Network Services which means that I manage two of the IT departments. My role is primarily management (personnel, project, and operations), planning, coordination, and assisting these two departments with customer service and effective campus support.

What is the function of your department?

Programming Services teams provide support for the College enterprise and departmental applications systems. This includes programming, testing, research, troubleshooting, needs analysis, design, integrations, conversion of data, helping users figure out how the applications work, serving on almost every implementation team, and general technology application support.

Network Services teams provide support for the campus wired and ireless networks, Internet, remote campus location connectivity, network security, network management, monitoring, troubleshooting, cabling (fiber between buildings and various cable types within buildings), audio/visual design/implementation, broadcast engineering video services, technology infrastructure for capital project (serves on almost every capital project team), strategic planning, and general network support.

How long have you been working at the College?

I started working for the College in February 1983 when Administrative Computing was still in the older section of the Science building before moving to JC Long in 1985 and then to the Bell Building in 1998. At the time, the College connected to USC for their student and finance processing and to MUSC for payroll processing. At that time, there was no Word processing or desktops. I am really dating myself!

What brought you to the College?

Jan O’Neill who also works in IT previously worked with me at Cambar but had left to accept a job at College of Charleston. She encouraged me to apply for an opening. I was excited about the opportunity to work in higher education and return to state employment (I had worked at MUSC for almost 5 years prior to Cambar).

What do you like most about your job?

I have a passion for helping others. My job provides me an opportunity to help departments throughout the campus and to help improve College business processes with technology.

What are some of your favorite memories from the College?

Working with some wonderful people is indeed my favorite memory. My other favorite memory is watching all the technology changes and the impact that they made. The biggest changes came with the implementation of the in-house ERP in 1990-91 and then the ERP replacement a few years ago.

What are your hobbies and interests?

Family is extremely important to me and where I place most of my free time. Anyone who knows me knows that I love to talk about my husband, children, and our many grandchildren. I also thoroughly enjoy my church life. I just finished my 29th year of teaching Sunday School to preschoolers.

What is something that your colleagues would be surprised to learn about you?

I decided to take the fast track through College. I completed my BS Math degree with a minor in Computer Science (no college was offering a major in CS at that time) from Clemson with summa cum laude honors in just a little over 2 years (Aug 1974 – Dec 1976) while working part-time and coming home most weekends to see my now husband who was attending The Citadel.

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